At Up Agro-Food Products, we are committed to providing our customers with the highest quality organic ghee. We take great care in ensuring the purity and freshness of our products. Due to the nature of our products and the importance of food safety, we have established the following refund policy:
1. No Returns on Ghee Boxes:
We do not accept returns for any ghee products that you have purchased from Up Agro-Food Products. This policy is in place to maintain the safety and integrity of our food products. Once a ghee product leaves our facility and is in the possession of a customer, we cannot accept it back for resale or reuse due to concerns related to food safety and quality.
2. No Refunds:
As a result of our no-returns policy on ghee products, we also do not offer refunds for any ghee purchases. All sales of ghee products are final. We encourage customers to carefully review their orders and product selections before completing a purchase to ensure they meet their requirements.
3. Exceptions:
While we do not generally offer refunds or returns on ghee products, we are committed to customer satisfaction. In the rare event that you receive damaged or incorrect ghee products, please contact our customer support team within [5-7 days] days of receiving your order. We will work with you to address the issue and find a suitable resolution, which may include the replacement of the damaged or incorrect items.
4. Contact Us:
If you have any questions or concerns about our refund policy or your ghee purchase, please do not hesitate to contact our customer support team at:
info@upagrofoods.in
Our team is here to assist you and ensure your experience with Up Agro-Food Products is exceptional.
Thank you for choosing Up Agro-Food Products. We appreciate your trust in our organic ghee products and your understanding of our refund policy.