At Up Agro-Food Products, we are dedicated to delivering our high-quality organic ghee products to your doorstep in a timely and efficient manner. Please read our Shipping and Delivery Policy to understand our processes and timelines.
1. Delivery Timeframe:
We strive to deliver your orders promptly. Our standard delivery timeframe is between 5 to 8 business days from the date of order confirmation. Please note that delivery times may vary depending on your location and other factors.
2. Shipping Partner:
We have partnered with Delhivery, a trusted logistics company, to handle the shipping and delivery of our products. Delhivery is known for its reliable and efficient services, ensuring the safe and secure delivery of your orders.
3. Shipping Charges:
We offer competitive shipping rates based on the weight and dimensions of your order, as well as your location. The shipping charges will be calculated and displayed at the checkout before you confirm your order. Please review the shipping charges carefully before proceeding with your purchase.
4. Tracking Your Order:
Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the Delhivery website or through their mobile app.
5. Delivery Address:
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for any delays or issues with delivery resulting from incorrect or incomplete address information.
6. Delayed Shipments:
While we make every effort to meet our delivery timeframes, there may be circumstances beyond our control, such as adverse weather conditions or unforeseen logistics issues, that could result in delayed deliveries. In such cases, we will do our best to keep you informed and updated on the status of your order.
7. Contact Us:
If you have any questions or concerns regarding your order’s shipping and delivery status, please feel free to contact our customer support team at:
info@upagrofoods.in
Our team is available to assist you and provide any necessary information about your order.
Thank you for choosing Up Agro-Food Products. We appreciate your trust in our products and our commitment to delivering them to you in a timely and reliable manner.